Mobile Support

Is your solution available on mobiles?

Yes our solution for Genesys Cloud is also available for the mobile devices. End customers are able to communicate with their Agent after opening the video url with their mobile browser.

• For iOS devices we support only Safari
• For Android devices we support only Chrome.

On mobile devices, the customer is presented with the extra functionality to switch cameras, meaning he can switch from the front camera to back and vice versa.