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WebRTC Technology

Our solution for Genesys Cloud has been built on the latest standards and technologies. One of these standards is WebRTC.

Real-time communication for the web

With WebRTC, you can add real-time communication capabilities to your application that works on top of an open standard. It supports video, voice, and generic data to be sent between peers, allowing developers to build powerful voice- and video-communication solutions. The technology is available on all modern browsers as well as on native clients for all major platforms. The technologies behind WebRTC are implemented as an open web standard and available as regular JavaScript APIs in all major browsers.


The WebRTC project is open-source and supported by Apple, Google, Microsoft and Mozilla, amongst others.