This simple feature gives the user the ability to send and receive files. It can be enabled for both customers and agents at the Settings page.
This feature requires a storage provider.
To send a file, click on (#4) "Send a file" on the participant you want to share the file to. The default browser file picker will appear. Select the file and voila!
#4 Send a file
Once the upload is complete, the receiver will get a notification that a new file has been sent, containing the download link.
All file types are supported, up to 100Mb. All the files are stored in the configured storage provider.