The new release for Genesys Cloud, Engage, Talkdesk and NICE CXone is up :)
Release notes
2.16.16
- Added missing translations
2.16.15
- Bug fix / Subtitle in card header was not updated after some certain steps
- Bug fix / Changed the way the weeks are calculated in analytics
2.16.4
- Bug fix / NICE: Get the interaction id from the url, do not discover it from the active interactions
2.16.3
- Bug fix / Updated local NICE models with latest NICE API changes
2.16.2
- Bug fix / Fixed an issue with snapshots not appearing in the interaction details
2.16.1
- Feature / Updated to latest version of axios
2.16.0
- Feature / Introducing Appointments for Talkdesk
- Feature / Webhooks for Appointments can now be set up
- Feature / Support NICE CXone DFO channels
- Feature / Option to blacklist specific call metadata from being stored or do not store at all.
- Feature / Ability to verify deployment keys (genesys) in settings
- Feature / Pass participant (agent) id to Genesys workflow (sms / email)
- Feature / Split code base to lazy-loaded modules. Smaller js file sizes and faster load times