Widget version 1.17 is live!
Release notes
1.17.8
- Bug fix / Do not overwrite agent's name if multiple agents exist in a chat interaction
- Bug fix / co-browse issue with auto-completed fields
1.17.7
- Bug fix / Try to play sound in an video on queue
1.17.6
- Feature / Export/import widget browser storage data so that a conversation can be resumed in another domain
1.17.5
- Bug fix / Less retries for create conference.
1.17.4
- Bug fix / Exception was thrown for focusing on an undefined notification button
- Bug fix / Exception was thrown if the video call iFrame target is missing from DOM
1.17.3
- Screen reader enhancements
1.17.2
- Screen reader enhancements
- Translation updates
- Bug fix / Copy changes in co-browse when page was refreshed
- Bug fix / Chat-to-screenshare should expand/collapse if streams are added/removed
- Bug fix / Do not show greeting on each page refresh. Only once per session
1.17.1
- Bug fix / Agent panel on audio call was hidden if chat was open
- Bug fix / In kiosk-mode the customer connected to an old room after specific steps
1.17.0
- Feature / New widget, "screen share"
- Feature / Support new custom field types (email and number)
- Feature / Ability to add regex validation in custom fields
- Feature / Show participant events in chat
- Feature / Show agent's name in each chat message
- Feature / Ability to stop co-browse while on a video call
- Feature / Ability to stop co-browse while on a chat
- Feature / Lock ratio when resizing shared screen
- Feature / Ability to resize video call from different corners, depending on the widget position
- Feature / Ability to show chat in a kiosk mode
- Bug fix / Better understanding of links in text messages