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widget 1.14 (current)

· One min read
Michael Korkaris

Widget version 1.14 is live!

Release notes

1.14.3

  • Bug fix / Could not send a message of type 'notice' in genesys if the user refreshed the page
  • Bug fix / Conversation keep alive mechanism reconnects on page refresh and retries 3 times on 5xx error response

1.14.2

  • Bug fix / Destroy Common client on widget disconnect. This caused an issue in the demo page

1.14.1

  • Bug fix / Demo page catch unhandled exceptions

1.14.0

  • Feature / Toggle chat on/off while in a video call
  • Feature / Show chat while on queue and allow customer to send messages
  • Feature / Support blur box as a co-browse filter
  • Feature / Support bot buttons in web messenger
  • Bug fix / Genesys premise: Could not restore video and messages on widget page refresh
  • Bug fix / Incorrect behavior on co-browse or callback greeting actions
  • Bug fix / Heartbeat did not start when escalating from chat to video
  • Bug fix / Send 'typing' only when in a call