The new release for Genesys Cloud, Engage, Talkdesk and NICE CXone is up :)
Release notes
2.18.11
- Bug fix / co-browse issue with auto-completed fields
2.18.10
- Translation fixes
2.18.9
- Bug fix / Do not disable co-browse button when there is an active interaction
2.18.8
- Bug fix / Do not emit keyboard events if the target is an input field / textarea
2.18.7
- Bug fix / Less retries for create conference. Better offline/online handling
2.18.6
- Feature / Inform customer that the agent cannot rejoin if is missing for more than X seconds.
- Feature / Ability to disable sentry in premise installations
2.18.5
- Bug fix / Digital Connect would subscribe to rtc events multiple times under certain flows
2.18.4
- Screen reader enhancements
- Bug fix / snapshot was frozen if customer left the call abruptly
2.18.3
- Translations updates
- Screen reader enhancements
- Bug fix / Disable screen share request while waiting for the customer
2.18.2
- Merged 2.17.14 hotfix
2.18.1
- Bug fix / Auth state could not retrieve specific fields on page refresh
- Copy changes and new translations
2.18.0
- Feature / Snapshots can now capture geolocation
- Feature / Talkdesk installation ID in settings
- Feature / You can now drop a file over a participant to send it
- Feature / File transfer with button
- Feature / Ability to generate chat invitations for co-browse
- Feature / Google Tag Manger can be optionally not loaded
- Feature / Filter interactions by lack of recording
- Feature / Support screen share interactions
- Feature / Reload data of a specific metric
- Feature / Play a sound when a participant joins/leaves the call
- Bug fix / Appointments did not load in the proper order
- Bug fix / Do not show 'ongoing' if we don't know when the call ended