Widget version 1.12 is live!
1.12.9
- Feature / Extend heartbeat monitor for active interactions until the customer has joined the video call
1.12.8
- Bug fix / co-browser hover and cross-origin iframe fix
1.12.7
- Feature / Support for Genesys web messaging: clear conversation
- Feature / Support for Genesys web messaging: Disconnect conversation
- Feature / Support for Genesys web messaging: Humanize conversation
- Feature / Support for Genesys web messaging: Typing indicators for agent/customer
- Feature / Support for Genesys web messaging: Auto-start conversation
- Feature / Support for Genesys web messaging: Attachments (enabled / file size / file type)
- Feature / Get Genesys web messaging configuration from application public params
1.12.6
- Bug fix / Parse messages from bots for Genesys Web Messaging
1.12.5
- Bug fix / Custom domain URL is now used in callback calendar links and callback ticket url
1.12.4
- Bug fix / co-browse version bump
1.12.1
- Feature / Exposed 'action' in 'beforeLaunchAction' method
- Bug fix / Co-browse show error message if PIN missing
- Bug fix / If mobile and horizontal-position=left, the bubble did not follow
- Bug fix / co-browse version bump
1.12.0
- Feature / Digital connect support for Talkdesk
- Feature / 'cobrowseConnected' event now offers interaction id
- Feature / Genesys estimated wait time in queue
- Feature / Outlook is now an option in genesys-appointment
- Feature / Metadata on callbacks and appointments
- Feature / restore video call if chat-mode does not reconnect