widget 1.7

Widget version 1.7 is live!

1.7.14

• Bug fix / video-to-cobrowse terminated the cobrowse session after customer refreshed the page.

1.7.13

• Bug fix / Chat-to-cobrowse triggered authentication flow twice for co-browse on page refresh.

1.7.12

• Feature / ES5 build support
• Bug fix / Chat-to-cobrowse tried to reconnect to an expired co-browse ticket if paged refreshed.

1.7.11

• Bug fix / z-index typo
• Bug fix / confirmation call popup is not shown again if page is refreshed and while on call.

1.7.10

• Bug fix / z-index of co-browse pointer is now higher than 99999

1.7.8

• Bug fix / 'ready' event was not fired

1.7.7

• Bug fix / web-messaging onEnded event received twice

1.7.6

• Send ACK message before call confirmation

1.7.5

• Changed ACK message to something more generic

1.7.4

• Bug fix / Race condition on co-browse ended VS terminated events. if ended event came first, a notification was shown two times

1.7.3

• Bug fix / Don't close call if on rating
• Feature / Listen to transfer events from call

1.7.2

• Bug fix / co-browse scroll was not working if customer refreshed the page
• Bug fix / If agent left the call before the customer has joined, customer saw an error screen

1.7.1

• Feature / Restrict scheduling (callback) to specific time slots

1.7.0

• Feature / Support for Genesys Web Messaging
• Feature / Ability to add custom notification sound URL
• Feature / Show agent name in co-browse chat-first interaction
• Feature / Option to click on greeting notification and launch an action
• Feature / Restrict schedule to specific time slots
• Feature / Option to enable/disable greeting sound
• Feature / Method to play notification sound at any time
• Feature / New events "notificationOpened", "notificationClicked"
• Feature / Option to confirm
• Feature / ACK message after receiving the room URL
• Feature / CSS variable for confirmation card backdrop (shadow)
• Extra validations for widget options