auvious 2.6

The new release for Genesys Cloud & Engage is up :)

• Speech to text is here!
• More customization options for agents and customers

Release notes

2.6.0

• Feature / Speech to text. Agent can enable speech recognition for all participants in the call. Available provider: Google ASR.
• Feature / Closed Captions settings. Choose colors, font sizes etc.
• Feature / Auto-start call. Instantly join a call once the chat interaction is answered.
• Feature / Change size of media controls (cam, mic etc). Choose between Small / Medium / Large.
• Feature / Toggle visibility of the hangup button for customers. Either in the widget or in a link-initiated call.

2.6.1

• Room component was not destroyed on certain occasions
• ASR for customer remained active if call was ended

2.6.2

• Captions now show 2 lines instead of 3
• Moved ASR control to audio options

2.6.3

• Bug fix / Archived snapshots were overlapping one another
• Bug fix / Co-browse controls were covering the top part of the shared page

2.6.4

• Bug fix / asr on mobile phones

2.6.5

• Bug fix / gracefully handle asr TranscriptFailed event

2.6.6

• Bug fix / sentry error on asr fix

2.6.7

• Bumped versions of @auvious/cobrowse-sketch

2.6.8

• Added agent setting to pop-out video call

2.6.10

• Feature / Show timezone picker and timezone in callback

2.6.11

• Added translations for "Time zone"

2.6.12

• Timezone picker is now auto-complete

2.6.13

• Talkdesk header
• Genesys and Talkesk specific scripts are now injected dynamically, per application.

2.6.14

• Sentry fix for callbackTime