The new release for Genesys Cloud & Engage is up :)
- Portrait mode for agents
- Audit logs
- 3rd party browser support for iOS
- Batch export recordings
- Support for Genesys Cloud Web Messenger
- Adaptive layout for customers by toggling features
Release notes
2.5.0
- Feature / Agent portrait mode
- Feature / Support for web messenger
- Feature / Toggle top bar, media controls & participant controls
- Feature / Auditing
- Feature / Batch export recordings
- Feature / Support webrtc for 3rd party iOS browsers
- Feature / Better handling of session transfer
2.5.1
- Translations
- Responsive audit page
2.5.2
- Portrait mode default off
- Bug fix / Avatar on portrait mode fit to tile
2.5.3
- Portrait mode option in tile menu
2.5.4
- Audit refresh changed to icon and moved inside the table
2.5.5
- Style changes in date-range-picker
2.5.6
- Close icon size fix
2.5.7
- Removed (x) from tile controls
2.5.8
- Support consent form for widget audio calls
2.5.9
- Bug fix / Portrait mode with effect
2.5.10
- buf fix / Web messenger customer discovery fix
2.5.11
- Portugese translations
2.5.12
- Bug fix / On multiple transfers, sometimes the big round button was not enabled
2.5.13
- Support for genesys interaction widget iframe allow params
- Bug fix / infinite loop on layout.tile if ratio was undefined
2.5.15
- Bug fix / Freeze frame on facing environment was mirrored
- Bug fix / Sketch controls as column when in portrait stream
- Bug fix / Disable cam on ar pointer / snapshot
2.5.16
- moved portrait-mode to camera button
- moved bitrate-picker to stream controls
2.5.17
- Close menu on bitrate-picker change
2.5.18
- Added some missing translations
- Bug fix / Don't autostart recorder if not configured
2.5.19
- Updated some translations for spanish
- Bug fix / Race condition while on snapshot and agent terminated the call
- Bug fix / Co-browse stop recording after session termination
2.5.20
- Bug fix / Disable 'switch cam' when AR mode on. Caused mirroring issues
- Bug fix / Disable 'pop-out' on mobile devices.
2.5.21
- Bumped versions of @auvious/asset
- Bumped versions of @auvious/filetransfer
2.5.22
- Bumped version of @auvious/common
- Exposed css variables for theming via widget
2.5.23
- Themed button according to css variables