🌴 Summer version is up! 🌴
auvious newest version includes
- Interactions dashboard to view past recordings, metrics & more
- Augmented Reality pointer now works for multiple users
- Markup tools for co-browse
- Option to change on demand your video quality
- A new knowledge base
- Names & avatars on top of the video streams
Release notes
2.3.0
- Feature / Interactions view
- Feature / AR pointer for all participants
- Feature / Bitrate picker
- Feature / Client Credentials in Settings
- Feature / Co-browse markup tools
- Feature / Agent indicator
- Feature / Name & avatar of participant
2.3.4
- Bug fix / Interactions order by date
- Bug fix / Sketch alignment
- Bug fix / File transfers of interaction
- Bug fix / Call transfer better handling
- Bug fix / Interaction ratings, more room for comments
- Bug fix / Skip rating for customer if transferred
- Bug fix / Skip device setup for customer if transferred
2.3.5
- Kick out agent on call transfer, not on wrap up code
2.3.7
- Bug fix / Support light backgrounds in theming
- Feature / Options in settings to skip device setup
- Feature / Save default devices in device setup
2.3.8
- Hide 'do not show' in device setup if widget