The new release for Genesys Cloud, Engage & Talkdesk is up :)
- Translation on Speech to text is here!
Release notes
2.7.0
- Feature / caption translations
- Feature / change audio output
- Feature / download AR with sketch
- Feature / zoom on frozen frame
- Feature / setting to enable/disable microphone/camera
- Feature / setting to allow to start a call without a Genesys Cloud interaction
- Feature / setting to open call in popup in Genesys Cloud
- Feature / setting to enable deletion of composition
- Feature / cobrowse : show name in pointers
2.7.1
- Talkdesk layout fixes
- Updated translations
2.7.2
- Bug fix / Date range picker restores month position
- Bug fix / Genesys cloud setup did not update app url (bug introduced in 2.7.0)
2.7.3
- Bug fix / iPad change cameras fix
- Moved asr translation button to the right of the captions panel
- Show message if user is online but no audio/video stream exists
- Hide file transfer button on Voice Call
- Show a notification to agent if an snapshot is taken during AR
2.7.4
- Show agent name and not genesys user name in video call (same name shown in widget)
- Translation updates
2.7.5
- Bug fix / Safari ended audioTrack if ASR bitrate constraints were applied
- Bug fix / Firefox stoped videoTrack of a backround effect because 'canvas' was part of the mediaStream and not the track.
2.7.6
- Feature / Change background color for primary button
- Bug fix / Hide captions translation if no translation provider is present
- Bug fix / Hide captions when user is rating
2.7.7
- Bug fix / ASR translations for customer
- Bug fix / Audit logs template crash when no logs are available
2.7.8
- Bug fix / pop-out window used the same token as the parent window, causing it to expire
- Bug fix / when selecting another active interaction, an 'ending' event was thrown. Changed to 'agentHeld'
2.7.9
- Added error handling in Firefox / ASR start
2.7.12
- Bumped @auvious/asr version. This release provides fallbacks for sampleRates
2.7.13
- Bug fix / CC translation button was visible to customer when translation provider was not configured