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auvious 2.7

ยท 2 min read

The new release for Genesys Cloud, Engage & Talkdesk is up :)

  • Translation on Speech to text is here!

Release notesโ€‹

2.7.0โ€‹

  • Feature / caption translations
  • Feature / change audio output
  • Feature / download AR with sketch
  • Feature / zoom on frozen frame
  • Feature / setting to enable/disable microphone/camera
  • Feature / setting to allow to start a call without a Genesys Cloud interaction
  • Feature / setting to open call in popup in Genesys Cloud
  • Feature / setting to enable deletion of composition
  • Feature / cobrowse : show name in pointers

2.7.1โ€‹

  • Talkdesk layout fixes
  • Updated translations

2.7.2โ€‹

  • Bug fix / Date range picker restores month position
  • Bug fix / Genesys cloud setup did not update app url (bug introduced in 2.7.0)

2.7.3โ€‹

  • Bug fix / iPad change cameras fix
  • Moved asr translation button to the right of the captions panel
  • Show message if user is online but no audio/video stream exists
  • Hide file transfer button on Voice Call
  • Show a notification to agent if an snapshot is taken during AR

2.7.4โ€‹

  • Show agent name and not genesys user name in video call (same name shown in widget)
  • Translation updates

2.7.5โ€‹

  • Bug fix / Safari ended audioTrack if ASR bitrate constraints were applied
  • Bug fix / Firefox stoped videoTrack of a backround effect because 'canvas' was part of the mediaStream and not the track.

2.7.6โ€‹

  • Feature / Change background color for primary button
  • Bug fix / Hide captions translation if no translation provider is present
  • Bug fix / Hide captions when user is rating

2.7.7โ€‹

  • Bug fix / ASR translations for customer
  • Bug fix / Audit logs template crash when no logs are available

2.7.8โ€‹

  • Bug fix / pop-out window used the same token as the parent window, causing it to expire
  • Bug fix / when selecting another active interaction, an 'ending' event was thrown. Changed to 'agentHeld'

2.7.9โ€‹

  • Added error handling in Firefox / ASR start

2.7.12โ€‹

  • Bumped @auvious/asr version. This release provides fallbacks for sampleRates

2.7.13โ€‹

  • Bug fix / CC translation button was visible to customer when translation provider was not configured