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widget 1.7 (current)

· 2 min read
Michael Korkaris

Widget version 1.7 is live!

1.7.6

  • Send ACK message before call confirmation

1.7.5

  • Changed ACK message to something more generic

1.7.4

  • Bug fix / Race condition on co-browse ended VS terminated events. if ended event came first, a notification was shown two times

1.7.3

  • Bug fix / Don't close call if on rating
  • Feature / Listen to transfer events from call

1.7.2

  • Bug fix / co-browse scroll was not working if customer refreshed the page
  • Bug fix / If agent left the call before the customer has joined, customer saw an error screen

1.7.1

  • Feature / Restrict scheduling (callback) to specific time slots

1.7.0

  • Feature / Support for Genesys Web Messaging
  • Feature / Ability to add custom notification sound URL
  • Feature / Show agent name in co-browse chat-first interaction
  • Feature / Option to click on greeting notification and launch an action
  • Feature / Restrict schedule to specific time slots
  • Feature / Option to enable/disable greeting sound
  • Feature / Method to play notification sound at any time
  • Feature / New events "notificationOpened", "notificationClicked"
  • Feature / Option to confirm
  • Feature / ACK message after receiving the room URL
  • Feature / CSS variable for confirmation card backdrop (shadow)
  • Extra validations for widget options