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auvious 2.24

· 2 min read
Michael Korkaris
Michael Korkaris
PO

The new release for Genesys Cloud, Engage, Talkdesk and NICE CXone is up :)

Release notes​

2.24.13​

  • Bug fix / screen stream not shown

2.24.12​

  • Bug fix / Fixed race condition when call is transferred and 2nd agent finds the call on hold.

2.24.11​

  • Bug fix / Remove duplicate agents as they come from Genesys API
  • Bug fix / Putting the call on hold and then joining resulted with streams with no tracks

2.24.10​

  • Feature / Support additional status states in composition

2.24.9​

  • Feature / Option to manually sync active interaction

2.24.8​

  • Bug fix / Fixed 'streamRecovered' returning muted tracks on view side
  • Bug fix / Preferred media devices were not used on a new video call

2.24.7​

  • Bug fix / Asset URL expired without being refreshed

2.24.6​

  • Bug fix / Do not allow screen share if cobrowse is starting
  • Bug fix / Do not allow vision if device does not support snapshot (mobile devices)
  • Bug fix / UI would crash when snapshot would start for a participant with no media devices
  • Bug fix / Refresh storage status (settings) when storage configuration is updated/removed

2.24.5​

  • Bug fix / Do not start secondary camera if primary camera is disabled while joining the call

2.24.4​

  • Bug fix / Reset interaction 'invitation sent' flag after a co-browse interaction
  • Bug fix / Do not show appointment messages to user if chat is disabled

2.24.3​

  • Bug fix / User menu now has internal scroll
  • Bug fix / Clear old Google Cloud config when provider is removed

2.24.2​

  • Bug fix / Co-browse request remained hanging if agent refreshed the page
  • Bug fix / Appointment participants are refreshed if participant data are updated from an outside source

2.24.1​

  • Feature / AI Provider region is now saved per provider, not globally

2.24.0​

  • Feature / Agent ring light
  • Feature / Support screenshare specific recording option
  • Feature / Added health check during storage provider setup
  • Feature / Change AI agent ring name and colors
  • Feature / Option to disable chat in appointments
  • Feature / Support recording for AI agents
  • Feature / support translations in non-authenticated pages
  • Bug fix / Callback used default queue even if agent was not part of that queue
  • Bug fix / Device change was not detected in device setup