The new release for Genesys Cloud, Engage, Talkdesk and NICE CXone is up :)
Release notes
2.24.6
- Bug fix / Do not allow screen share if cobrowse is starting
- Bug fix / Do not allow vision if device does not support snapshot (mobile devices)
- Bug fix / UI would crash when snapshot would start for a participant with no media devices
- Bug fix / Refresh storage status (settings) when storage configuration is updated/removed
2.24.5
- Bug fix / Do not start secondary camera if primary camera is disabled while joining the call
2.24.4
- Bug fix / Reset interaction 'invitation sent' flag after a co-browse interaction
- Bug fix / Do not show appointment messages to user if chat is disabled
2.24.3
- Bug fix / User menu now has internal scroll
- Bug fix / Clear old Google Cloud config when provider is removed
2.24.2
- Bug fix / Co-browse request remained hanging if agent refreshed the page
- Bug fix / Appointment participants are refreshed if participant data are updated from an outside source
2.24.1
- Feature / AI Provider region is now saved per provider, not globally
2.24.0
- Feature / Agent ring light
- Feature / Support screenshare specific recording option
- Feature / Added health check during storage provider setup
- Feature / Change AI agent ring name and colors
- Feature / Option to disable chat in appointments
- Feature / Support recording for AI agents
- Feature / support translations in non-authenticated pages
- Bug fix / Callback used default queue even if agent was not part of that queue
- Bug fix / Device change was not detected in device setup