The new release for Genesys Cloud, Engage, Talkdesk and NICE CXone is up :)
Release notes
2.25.10
- Bug fix / Always index snaphot tags to be later filtered, not only if the tags are enabled.
2.25.9
- Bug fix / Snapshots tags were not queryable if no call tags were created
- Bug fix / when leaving the interactions some filters would persist the next time you visited interactions
2.25.8
- Bug fix / Do not show mic icon/button in customer device setup if media controls are disabled
- Bug fix / Fixed speech to text test in settings
- Bug fix / Local video would hide behind remote when 3-dot menu was open
- Bug fix / Local video would be black in an iPhone when user joined a video call when at the same time was on a phone call.
2.25.7
- Bug fix / Make the audio interruption popup dismissable
2.25.6
- Bug fix / Fixed year format for dates, based on dayJS formatting
2.25.5
- Bug fix / Bumped purecloud (Genesys) libs to latest versions to support new Genesys regions
2.25.4
- Bug fix / Appointment message modal would not load correctly
- Bug fix / Appointment retry confirmation would not show entirely. Replaced with modal
2.25.3
- Bug fix / Recover audio in iOS when user is on a phone call and then hangs up to continue to video
- Bug fix / Duration seconds are not rounded in some components
2.25.2
- Bug fix / Recorder metadata not written to interaction when agent reconnects during recording start
- Bug fix / Recover ASR testing in settings, in case it hangs while waiting for the live transcription to start
2.25.1
- Feature / Support Web Messenger widget in share link options
2.25.0
- Feature / Support pinning of participants
- Feature / Option to customise message when sharing link via SMS
- Feature / Show interaction conference events in a timeline
- Feature / Better keyboard navigation support for notifications
- Bug fix / 'My exports' does not add new exports from events
- Bug fix / Bulk export should lock to audio-only export if no video is enabled in recordings